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allows us to consider multiple low cost , high volume back ends which expand the scope of services our customers enjoy , while new geographies and partnerships can be explored rapidly and without architectural complexity via front ends .”
Ultimately the platform economics bring about an increasing productivity gain over time , delivering on and continuously strengthening Singapore Life ’ s unique business model promise .
Technology is key to achieving increased productivity throughout the company and its ecosystem , but the operating model is perhaps of greater importance . As Shanahan notes , the technology platform cannot operate in isolation and so Singapore Life invests in its operating model by bringing in partners to create further flexibility , managing the operating model via a governance approach which fully leverages its open ecosystem .
He describes Singapore Life as the ‘ architects ’ that oversee the design , the funding and allocation of capital , and the company ’ s roadmaps , the distributing 100 % of its development and back office operations to create an ecosystem of the likeminded . “ The idea is that
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