SINGAPORE LIFE
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“ What we see are business models built on big systems and platforms that are very inflexible and typically reflect a cost-driven approach and this translates into a rigid , fixed sales approach and impersonal market offerings ”
— James Shanahan Chief Operating Officer , Singapore Life
now archaic means of buying and selling financial products , Shanahan believes that this has shone a light on what is a fundamentally broken market . “ What ’ s broken isn ’ t the uptake of technology , it ’ s actually the attitude towards technology and the flexibility in how you sell financial services ,” he says . “ What we see are business models built on big systems and platforms that are very inflexible and typically reflect a cost-driven approach and this translates into a rigid , fixed sales approach and impersonal market offerings .”
Singapore Life disaggregates the product
MARCH 2019