TECHNOLOGY
However , an insurer like AXA which is prepared to innovate and stay at the forefront of new technologies can only stand to benefit . “ We need to embrace this as an organisation , look at our value chain , and see where we can utilise insurtech organisations to streamline , to be more efficient , more innovative , faster , and to deliver the change our customers are looking for . We work with and invest in startups where we can leverage their technolo- gies through our AXA Next organisation .”
Along Shah ’ s journey to cloud transformation across the globe , the change will need to be continuously driven at all levels . “ Hopefully we ’ re getting to a point where this communication and buy-in is becoming one of our key success factors . We measure that through KPIs . We ’ re at the point where we ’ re starting to become successful in promoting our program and moving forward with the migration – but we still have a long way to go .” Indeed , Shah cites the pace at which his team has accelerated buy-in across AXA . “ In the last three of four months , we ’ ve seen more momentum than we saw in 15 months . That in itself is quite rewarding . We ’ ve seen the adoption and deployment of lots of our applications on the cloud . Momentum is building and it will just get better and better .”
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