‘ INNOVATIVE , CUSTOMER DRIVEN , TECH LED ’
AXA
Ash Shah , AXA Group ’ s Global Program Director for the insurance giant ’ s Move to the Cloud , discusses the technology transformation as part of AXA ’ s ambition to become a customer-driven , tech-led organisation
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W hen we undertake a transformation , we
do it on a truly global scale with technology at the forefront as one of the enablers ,” comments Ash Shah , Global Program Director of leading insurer AXA ’ s Move to the Cloud initiative . This is no mean feat , with the insurer serving 105mn clients across a vast footprint of 62 countries . To aid its technology transformation , AXA has undergone a significant company-wide IT restructure . “ We have an ambition to be an innovative , customer-driven , tech led company and we ’ ve enhanced and modified our IT organisation to support and drive that ambition ,” Shah explains . “ Technology has become more intrinsic in our business and it ’ s no longer just a support function – it ’ s the key enabler for us to continue to innovate and move forward as an organisation .”
‘ INNOVATIVE , CUSTOMER DRIVEN , TECH LED ’
As a composite insurer , AXA covers many lines of business including health , life , property and casualty insurance . The French multinational currently spans a mix of growth areas and established markets ,
MARCH 2019