CLOUD changes when times are tough , and that impacts the quality of decision-making and the depth of the changes . Changes made in a positive business climate , however , will be viewed internally as ahead of the curve rather than a knee-jerk reaction . But these changes must be championed visibly by senior company leaders , sometimes including the board of directors . It helps to remember that it ’ s companies that do the right things — focusing on the most profitable customers , for example — are the ones that are most at risk of disruption .
Organizations are under threat of disruption . One of our customers , one of the largest banks in our
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