SUN LIFE FINANCIAL
96
“ It ’ s important to understand how data , coupled with intelligent analytics , supports business needs ”
— Gavin Gollogley , Head of Digital , Sun Life Financial Asia which is digitally savvy and used to leapfrogging technologies to take advantage of the very latest advancements . The company is highly enthusiastic about the region , and encourages the Asian businesses to drive their own developments for the local markets . “ This is a really sensible approach ,” comments Trotter . “ Of course we share learnings across all our markets , but a one-size-fits-all model across countries rarely works – there are always local considerations that may mean something that works well in one country will not necessarily work in another : regulation , market maturity , culture etc .”
As the company embarks on an ambitious journey to digitise its overall operations , Head of Digital for Asia , Gavin Gollogley , adds that Asia is the perfect place to experiment . “ From an innovation perspective , there is a sense that people typically look toward the US , but there is equally as much going on this side of the world , particularly in China and India .” Gollogley adds that Sun Life ’ s ‘ client obsessed ’ CEO , Dean Connor , has put a lot of focus on digital and data to drive Sun Life ’ s cli-
JULY 2019