RANDSTAD JAPAN
With its mantra of ‘ combining technology with the human touch ’, HR giant Randstad undergoes its digital transformation journey with a focus on change management
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A s the largest human resources ( HR ) firm in the world , Randstad operates 38 different markets . The business aims to bring people and work together whilst “ combining technology with the human touch ,” reveals Richard Tanaka , Chief Technology Innovation Officer of the company ’ s Japanese division . As CTIO , Tanaka defines his position as very unique : “ Innovation is really the core part of my role . I find ways to bring innovation and technology into the company , and we ’ re specifically aiming to do that in Japan , which is why the position was established here . It ’ s not so much an operational role as it is more a strategic one . I do not work alone . I work and align together with the tech leaders from around the globe to leverage that we are One Randstad . There is huge collaboration at the APAC regional level , as well as at the global level .”
Within Tech and Touch , the company established a global initiative called “ Digital Factory ” which is already touching all parts of the world . While each country is different , with the Digital Factory ,
JULY 2019