A TRANSFORMATIONAL MINDSET
A TRANSFORMATIONAL MINDSET
Like any organisation embarking on a significant digital transformation journey , Sun Life is experiencing a large culture shift , and has had to keep a close eye on managing this change as employees adapt to a new mindset . Gollogley argues that this isn ’ t just about forming a digital mindset , but is also about transitioning into a transformational mindset . “ People who are willing to change , learn and be comfortable with uncertainty — those are the individuals we ’ re trying to bring into the organisation . But we have to be conscious that this is a journey and we ’ re dealing with people who have been in the profession for many , many years . The organisation has put tremendous focus into creating digital leaders , with a focus on upskilling the practitioners leading the change , as well as key enablers across the region . This includes training and certification on design thinking , agile , digital leadership , digital marketing and change management . To reinforce this change , we ’ re dependent on our senior leaders being very vocal and communicating that change is good for the client , the organisation and the employee . We require our leaders to create a movement , being our number one change agents , to foster and accelerate a digital mindset within the organisation — encouraging agile digital leadership , change and transformation . If the execution is correct , this will be extremely beneficial to our transformation journey .”
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