security solutions are implemented with the least amount of investment . “ We come in offering a very elegant solution giving peace of mind that one part of the issue is covered – and covered economically .”
LOOKING AHEAD An area of increasing important for the future will be voice clips , says Boyle . “ A lot of organisations on the consumer side are sending voice clips and voice notes . It ’ s catching on more in the UK , and in Asia and North and South America lots of people send voice clips . Not only does this allow you to have an asynchronous conversation with someone , but it is actually highly compliant as you can keep a record of things as they progress .”
In addition to voice notes , Roga adds : “ From a technology perspective we ’ re always innovating . Our service is significantly enhanced : we ’ re bringing in video conferencing and communication … A lot of the enhancements we implement come from direct interaction with our customers and understanding the landscape we exist in . That ’ s going to happen continuously .”
55 asia . businesschief . com