AUSTRALIA & ASIA
A ROADMAP TO ENGAGEMENT He found an organisation that was challenged by a very different future funding model from block funding to individualised funding under the NDIS and My Aged Care . At the time , it had a mindset that focused on the way things had been done in the past . Staff engagement , and support for the organisation and its leadership were low , he says . Staff were grappling with how they would fit in to the new world of competitive funding , and while there was commercial awareness and a focus on productivity in some areas across the organisation , this needed to become the norm .
For Australia ’ s 330,000 so people who are blind , it is good news that at least $ 50 million of government funds will be available annually for services , but it does demand a huge cultural change among the service providers , he stresses . Cultural change was at the top of his agenda from day one . “ To assess the organisation we talked to people at the sharp end .” So he focussed on talking to the 550 staff , clients and
“ We made it clear to staff that they were welcome to go out there and innovate if it works for clients ”
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