Business Chief APAC+ANZ Magazine January 2015 | Page 126

KINGS TRANSPORT & LOGISTICS
employs for job bookings , job despatching and monitoring , customer-based website portal for job viewing , GPS , invoice management and more . “ Fujitsu also provides us with the GPS mapping for operators to track drivers . The GPS information comes from the Leopard-based driver mobility software ,” said Baker . Working closely with Kings to develop custom solutions , Fujitsu delivers a comprehensive host of modifications , which include : Web Track , enabling customers to enter their job number , date and city to track their job live , available as a mobile app , complete with strong privacy and security measures ; and EDI integration where Kings ’ systems receive job orders from their customers ’ systems via FTP or Web Services .
Factors Contributing to Steady Growth Among other solid factors , the acquisition success that Kings has enjoyed over the years continues to help promote the steady growth of the Company .
In addition , Kings continues to not only win new business but also retain those clients . “ In our business , our philosophy and our approach is that you don ’ t win a contract until they ask you back . We don ’ t consider ourselves successful until they roll the contract over with us ,” said Cole . Kings does everything within their power to go above and behind to exceed client expectations , deliver a robust continuous improvement program and deliver customised needbased solutions , preventing their customers from ever feeling the need to open back up to the market after their initial contract .
“ We ’ ve a very strong focus on delivering absolutely everything we say we ’ re going to deliver . We drive efficiency , improvements , consumption and cost reductions . And all of that is underpinned by the staff . We have many employees who ’ ve been with the company for a long time , bringing a great deal of experience to the table . Our staff genuinely care about their work , our company and our clients . They treat this
126 January 2015