Business Chief APAC+ANZ Magazine February 2021 | Page 182

VODAFONE IDEA LTD
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“Vodafone Idea understood the criticality of the situation and displayed true dedication to customer service ”

— Vodafone , Company Statement 2020 new business models , cross industry partnerships , and changing consumer demands to be more digital .
Since the outbreak of COVID-19 Vodafone Idea has been working to support communities to maintain safety and stay operational during these challenging times .
Back in April 2020 , Vodafone Idea released a company statement that began with the phrase , “ It is in the times of crisis that the grit and com mi tment of individuals and an organ isations are put through the true test of time .” During the national lockdown measures Vodafone Idea strive to live up to their mission to keep customers connected and served . The statement detailed the company ’ s reactive actions to restore connectivity to the Department of Health and Family Welfare , IGMC-Shimla , after its network went down , disrupting communication and essential healthcare services .
“ Vodafone Idea understood the criticality of the situation and displayed true dedication to customer service . We are thankful to have people like
FEBRUARY 2021