life easier , either from the products and services that they ’ re giving to our guests or the consumption of it . Our employees , for instance , have an employee mobile which lets them consume a lot of the services as our guests do .”
Lim concurs , emphasising the support of senior management for the digital initiatives they have put in place . Those initiatives are many , spanning a multitude of systems and business areas . “ I think we ’ re operating over 80 % on the cloud ,”
EXECUTIVE PROFILE :
Chang Lim Title : Vice President , Digital Transformation Company : Melco Resorts & Entertainment
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Chang Lim is the Vice President of Digital Transformation for Melco Resorts and Entertainment , a well-established hospitality and entertainment business with a strong presence in Macau and the Philippines . Chang is currently taking a lead in overseeing Melco ’ s overall digital transformation strategic initiatives . He and his team partner with different business leaders in Entertainment , F & B , Hospitality , Retail , and backend offices to drive the necessary changes in Melco , with close oversight by the company ’ s Executive Committee . Ultimately , Melco ’ s focus is on ease and convenience for Melco ’ s guests and employees , creating exhilarating and engaging digital experiences and sustainable business growth . Chang Lim is an IT and Operations Executive with over 20 years of diverse working background across different industries and countries . Prior to joining Melco , he worked for multiple General Electric businesses , Nielsen and Marina Bay Sands . businesschief . asia