Business Chief APAC+ANZ Magazine February 2020 | Page 134

CARGO SERVICES GROUP

Glen Seto , Chief Process & IT Officer at Cargo Services Group , discusses the company ’ s digital transformation alongside its plans for the future

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G len Seto , Chief Process & IT Officer has only been with Cargo Services Group ( CSG ) for seven months ( CSG includes major companies such as : Cargo Services Far East , CN Logistics Ltd , and more ). He states : “ e-commerce has grown so much in the past few years , which has caused considerable disruption to our customers in the manufacturing and retail industries . Currently we are in a volatile , uncertain , complex and ambiguous ( VUCA ) business era , in which many corporations have created complex and competitive markets . Through digital transformation and optimisation , logistics operations can be developed to be more efficient and innovative . It was this mindset that piqued my interest to be involved back in the industry .”

Prior to being Chief Process & IT Officer at Cargo Services Group , Seto held various positions within FedEx , UHN , Katalogic , SML , Adidas
FEBRUARY 2020