EVENT REVIEW
“ We cannot act like the dinosaurs , we all know what happened to them ! That story didn ’ t end well ”
JOSEPH MARTINEZ CHIEF PROCUREMENT OFFICER , BNY MELLON
When asked by Scott Birch , Chief Content Officer at BizClik Media Group , whether he expects to see more technology intervention and less human interaction , KV said , “ If you look at the current situation , while people do like the efficiency that bots bring in , they also want to have human-like conversations . Which is why the accent has shifted to humanising the digital and how you ensure that bots become more human in their interactions .”
At FinTech & InsurTech Live we also heard from Ninon Ulsamer , Co-Founder and Chief Technical Officer at StashAway , who provided his thoughts on how to build a successful Fintech company . StashAway is an organisation that began its operation in Singapore , empowering people to build wealth and has identified some of the complexities with consumer investments , such as insufficient advice on products , high costs and lack of quality investment information .
Ulsamer expresses the importance of a strong team — as well as other aspects — for creating a new Fintech business and will also incorporate members from diverse backgrounds . He explains that different perspectives within the company are great for diversifying in specialist areas , but the team must also be aligned to the
40 December 2021