EVENT REVIEW
CHARLOTTE
DE BRABANDT SENIOR MANAGER , AMAZON BUSINESS
DIPU
KV PRESIDENT ,
BAJAJ ALLIANZ
GABINO
ROCHE JR , CEO & FOUNDER , STEPHEN ROCHE , PRESIDENT
& FOUNDER , SAPHYRE
FinTechs , banks and digital solutions at FinTech & InsurTech Live One of the largest insurers , Bajaj Allianz is a global renowned company for its insurance offering for healthcare , automotive , travel , and business startups . Dipu KV , President of Bajaj Allianz , joined the virtual platform to discuss the current insurance business landscape and had sourced some great details on current consumer trends , which have changed dramatically since the coronavirus pandemic . The trends show that more individuals in new generations are becoming dependent on technology , with around 93 % of millennials utilising smartphones for online transactions .
KV highlights that this adoption has occurred as a result of COVID-19 , but also the number of applications from companies and consumer trust in technology are also playing important roles in this . Around 64 % of customers believe that their interactions with artificial-intelligence-based ( AI ) solutions are becoming more human , making it easier for them to interact with their insurance companies through digital tools .
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