MOLA
Transforming
customer experience through technology
Raising the bar through technology As Chief Technology Officer , Lee was given the significant task of rebuilding Mola ’ s technologies gradually from the ground up over the last 6 months .
“ In terms of quality , especially from the OTT platform , it is multifaceted . Right from the incoming source , to the encoding process , as well as distribution . This three part process has to be looked not just as separate parts , but also as one interconnected pipeline .”
Lee states that three components are necessary for in this pipeline :
• Incoming source
• Encoding process
• Quality distribution to end user
He adds : “ So what Mola is trying to do is to look into all these three angles , to make sure that we have the best technology in place for it ”.
“ The ecosystem is three tier . The provider , the technology partners and the end users . It ’ s a feedback loop ”
CP LEE CTO , MOLA
The drive to raise standards in Indonesia is a collective effort , as Lee explains : “ The ecosystem is always three tier . From a provider , the technology partners , as well as the end users , all comes back as a feedback loop . The more that we can actually work with all our partnerships , together with supporting the end users , will then make the platform stronger and they can stay with us consistently .”
112 December 2021