Business Chief APAC+ANZ Magazine December 2020 | Page 151

“ A lot of customers are seeking our help on how we can put together remote working capabilities for their end-users or their employees ”

— Puneet Garg , CTO Enterprise , smartfren . BUSINESS
The benefits of this kind of model include a fast time to market , a highquality brand pool in the market and increased value and resources being provided to the customer .
Following the impact of COVID-19 , Puneet - like many others in the industry - has seen an increase in customer demand for remote working capabilities . “ A lot of customers are seeking our help on how we can put together remote working capabilities for their end-users or their employees and ensuring business continuity . We are also seeing AI-based analytics , automation and cloud-based enterprise solutions catching up fast , as well as the increased need for outsourcing services ,” comments Puneet .
Further discussing the impact of COVID-19 , Puneet highlights some of
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