Business Chief APAC+ANZ Magazine December 2020 | Page 139

“ We have to be on our toes to ensure we take advantage of opportunities when they occur , but also when something is about to hit us and have a risk management plan to execute ”

— Thomas Tuszynski , Head of Procurement – Goods , Crown Resorts
around pricing and product availability . Searching for quality can often come at a high cost . As such , Crown Resorts values premium relationships like the one with sourdough bread manufacturer Noisette , which can produce high-quality bread using traditional methods in the large volumes the company requires .
“ As a five-star property , quality is something that has to be at the forefront of everything we do , from ingredients to service ,” Tuszynski says . To ensure this , Tuszynski ’ s team runs fortnightly meetings with the stakeholders at Crown Resorts who deal directly with customers , collaboratively planning ways to enhance customer value . Part of this bid for quality includes embedding the supply chain with ethical sourcing and best practice . Crown Resorts goes through extensive due diligence when onboarding new suppliers , enquiring about environmental status and compliance with modern slave labour legislation . It does random QA checks at the docks to ensure

2007

Year founded

$ 368mn + Revenue in Aud dollars

30,000

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