TECHNOLOGY
23 a change in culture and process . Even for the largest telecommunications provider , this is no different – but attempting to adopt a new operating model into a business that has been incredibly successful can prove difficult . Nevertheless , Somad Arief points to an intense focus on cultural change within the company that overcomes this challenge . This is exemplified best by the company ’ s Global Talent Program . Somad Arief explains : “ We send our people out to our subsidiaries in over 11 countries and we do so with the purpose of training them directly in the field .
“ It gives them practical knowledge and skills in digital business but looking more internally , we also have an initiative designed to nurture the
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