TECHNOLOGY
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With the aim to change the way people feel about insurance and better serve its customers through the use of digital technology and data , FWD Thailand will continue to look at further opportunities to drive the business forward .
“ We will use technology throughout our transformation to change the inside of our organisation , while also innovating products and services which we give to our customers ,” observes Chantaravannakul .
“ But then what would be the destination ? The world changes so fast , but one thing we know , we have to hold to the heart in giving the best to our customers , which remains the first priority for us .”
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