TECHNOLOGY Sales teams are also utilising a new salesforce automation ( SFA ) system , leaving the business to fully eliminate traditional paper-led processes to fully engage its customers .
“ We have fully equipped our field sales with SFA tools from mobileOne . They now have proper route planning for visiting several thousand customers across Thailand on their mobile devices . At the same time , our management team can see all the information in real time ,” says Kanchanavibhu . “ Aside from that , in terms of cloud infrastructure , we have moved our on-premise data centre to cloud . Our vendor , TCC Technology , has been working closely with us to successfully migrate all our critical applications and servers to run on private cloud .”
Whilst the business has been a roaring success for more than four decades , it will remain imperative for SHERA to remain ahead of the curve , enabling employees to embracing new technologies in such a digitally-led climate and fully skill up its diverse employee demographic .
“ All of this takes some form of effort ,” notes Kanchanavibhu . “ When we moved to Office 365 , it was a big
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