LEADERSHIP TRENDS FROM 2015 company ’ s supply relationships were secured with only a handshake . Porteous prides the business on forming effective supply partnerships which reduce cost to serve and increase efficiencies . This attitude of professionalism and ethics is encouraged throughout the entire network , with joint success paramount .
“ Most things in our business are driven back to , ‘ Does it add value for our franchisee ?’ and ‘ Does it add value for our customer ?’ If not , why would we do it ?” Porteous said . “ When I get to do some work with other franchise groups in New Zealand , in the food industry or other sectors , they always tend to have a focus on themselves as a franchisor and their income . They seem like they look down on their team .
“ We ’ ve always looked at it the other way . Our franchisees ’ success is ultimately our success and every one of them actually forms a brand .”
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