Technology at Sutherland Shire Council
Technology at Sutherland Shire Council
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– but many of the services IT provided to the organisation are similar . Maybe 80 % of what we do can be applied across multiple industries ,” Dimovski explains . Indeed , with more than 30 semi-autonomous business units , from leisure centres to libraries , children ’ s services to environmental and of course business services that is just as well , she notes .
Technology is not the day job of most people in the council . “ Our people embrace technology that will enable them to work lean ,” says Dimovski . “ When it comes to servicing our community , technology is something we do in the background , it has to be an enabler for productivity and in some cases we didn ’ t get that 100 % right . There was a lot to do . A good deal of legacy IT infrastructure is on-premise , located at the Council ’ s own data centre ; it even has its own telephone exchange . One of the first things I did was to stock-take – reviewing the IT strategy , governance , architecture , the infrastructure , the IT operations and enhancements , as well as the projects . A backlog of the latter had built up – more than 170
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