CONSTRUCTION
and training that required streamlining and reworking , however .
Shortly after he began working at QBCC , Ward initiated a 10-week review of IT , which revealed that more than 50 percent of its core infrastructure and desktop equipment was over five years old and out of warranty .
“ As well as this , our disaster recovery times were poor , backup restorations were inadequate , and we identified some security vulnerabilities and non-compliance with security standards ,” Ward says .
“ To combat this , we ’ ve implemented security enhancements , developed security frameworks and policies and we ’ re implementing security awareness training . We ’ re also implementing an infrastructure migration project across three phases .”
In the Information Services team , a huge and over-looked risk to the business was the fact that it relied on a heavy roster of contractors to perform essential IT functions , many of whom had been contracting to the company for several years and therefore had acquired years of operational knowledge .
“ We ’ ve undergone an entire information systems restructure , so we ’ ve halved the number of contractors and invested heavily in training and upskilling . This
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