HEALTHCARE GLOBAL
“ Magnet facilities are required to outperform the benchmarks for patient safety outcome indicators such as hospital acquired pressure injuries ,” said Moss . “ In Q1 [ last year ], Princess Alexandra Hospital achieved the lowest PIP ( pressure injury prevalence ) results ever recorded and continued to outperform the benchmark .”
“ In 2011 , the Nursing Executive endorsed and led the development of a process that would capture patient experience and expectation data ,” continued Moss . “ Princess Alexandra Hospital became the first facility in Queensland Health to conduct quarterly patient satisfaction surveying for all inpatients and ambulatory patients to provide timely reports to clinicians . Since 2011 , feedback has been received from over 6,968 patients and families .”
Company Information
INDUSTRY
Healthcare Global
HEADQUARTERS
237 Ipswich Rd Woolloongabba , QLD , Australia , 4102
FOUNDED
1883
EMPLOYEES
65K
A culture of ambition Since 2001 , Princess Alexandra Hospital has moved from a “ poor culture ” to one of ambition . Seventy-three per cent of nursing staff believe Princess Alexandra Hospital is truly a great place to work , according to the 2014 Nursing Cultural Survey , and 79 per cent of nursing staff would recommend the hospital to their friends and family .
“ Awards are great for recognising achievements ,” concluded Moss , “ but our most important measure of what our service means for patients is through the feedback that we receive in the patient satisfaction survey and our patient outcomes .”
PRODUCTS / SERVICES
Hospitals
metrosouth . health . qld . gov . au / princess-alexandra-hospital 159