FONTERRA
We speak to Piers Shore , Chief Information Officer at Fonterra , about how the company ’ s IT team effectively communicates its directives across the company , gaining further insight into areas of opportunity and possible creative solutions
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B ased out of Auckland , New Zealand , global dairy co-operative Fonterra exports products to over 140 countries , reaching one billion people every day . It employs approximately 20,000 people around the world and is owned by 10,000 New Zealand farmers and families , many of whose roots in the industry span generations .
Piers Shore has been the Chief Information Officer at Fonterra for over a year now . From life sciences , to heavy manufacturing to consumer products , he has worked across multiple marketing and IT roles that focus on international business and digital strategy and transformation . “ The first thing you do as an incoming CIO is understand the state of play ,” Shore explains . Effective communication across the business is at the core of Shore ’ s strategy for Fonterra . When he first joined , Shore and his team ran a
APRIL 2020