SUPPLY CHAIN
50 internet of things ( IoT ) are converging to speed up fulfilment processing times by collecting disparate data , making assessments and taking actions , and intelligent automation and mobile devices are converging to enabling realtime tracking to improve efficiency while increasing customer experience .”
Huff explains that one of the most important benefits of automation is adding a tremendous amount of capacity without adding headcount . “ Organisations are able to deploy capacity in two primary ways : one is to initiate unbudgeted revenue , lifting opportunities that would have otherwise required headcount . The second is , organisations can aggressively advance their efficiency , arbitrage and cost take-out opportunities to improve margins and profitability .” In addition to this Huff also sees the potential to “ increase compliance to 99.9 %, improve processing times , reduce transaction costs and most importantly empower humans by providing a ‘ digital assistant ’ to perform the low-value transactional work .” Agreeing with Huff , Mohammed Rehman ,
“ The power of mobile , internet , automation and AI has transformed the supply chain industry ”
— Chris Huff , Chief Strategy Officer , Kofax
APRIL 2020