our customer base and are aligned to the empathy we have for our customers and customer focus of this journey . Plus it helps that thy work at our pace .”
Teo uses the word ‘ journey ’ liberally , for she feels that transformation suggests a process of moving from one stage to another , whereas for HGC it is a continuous evolution to stay relevant in the fourth industrial revolution . Technology will continue to redefine the telecommunications space , and HGC has had to continue to redefine itself too . “ HGC is courageous in the way it disrupts its own ways of doing business ,” she says . “ It takes personal courage and organisational courage to stand up and say that we are happy to disrupt who we are and we are happy to take the first steps in evolving our business today , tomorrow and beyond that .”
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