CRITICAL SUCCESS SOLUTIONS
HEALTH CARE services to aged people in their homes , as well as address the compliance requirements of the home care sector ,” said Hannen .
“ What we ’ ve done is sourced the requirements of the Aged Care Act under home care and we ’ re working with a number of providers to put that into place . It ’ s very much a program that will grow as we grow and will reduce the cost to the actual provider and ultimately the client ,” she added .
Innovating for Success “ I am very focused on maximizing the opportunities for my clients in terms of their diversity and ethnicity ,” said Fleur . “ I treat my clients with the utmost respect and dignity , ensuring equality developing business opportunities for them both professionally and personally , and I get a good response from that .
“ I really enjoy mobilizing my business culture into my day-to-day work , so if someone gets something wrong , it ’ s really about leveraging the learning opportunities from any mistakes — and there ’ s always an opportunity to improve ,” she continued . “ And that ’ s exactly what I extend to my clients . If they go backwards in a particular area , it ’ s really about stepping up and making opportunities to improve and focus on the collaboration that you can get from your team members .”
In short , Critical Success Solutions is an experienced , professional and customer-focused company that continues to believe in the importance of providing an individual and genuine approach to its clients .
“ We ’ re a bit of a one-stop shop for aged care in particular , and certainly for business solutions ,” shared Fleur . “ What I ’ m looking at in terms of future growth and development is providing opportunities for best practice and governance systems that will meet the compliance requirements of the future .
“ We ’ re a bit of a one-stop shop for aged care in particular , and certainly for business solutions .”
– Fleur Hannen , owner / managing director
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