NEW HORIZONS
HEALTH CARE
“ Over a period of 12 months , we put a microscope to our systems and processes , and completely reviewed our organisational structure , which revealed where we were , where we wanted to be , and how we needed to change . What we came up with was a model for the community services company of the future .”
A Plan Distinct from the Rest With a plan to improve greater focus across the business and enhance their ability to meet customer needs , New Horizons has released their Design for the Future and Strategy for Success . One of the first steps in implementing these plans has been to reorient the business into a regional structure , with all roles and resources aligned in six key business divisions .
In ensuring New Horizons is also equipped to meet the demands of their customers , team and industry in the coming decades , the organisation has released four strategic priorities critical to their ongoing success .
Financial Strength : Building on the sound economic management and investment practices that underpin New Horizons independence and security .
Sustainable Growth : Defining a vision and developing a strategy to achieve future growth in a planned and sustainable way .
One Team . One Horizon : Establishing and promoting a single culture that aligns with the business ’ s vision , purpose and values .
Customer Centric : Realigning our business , our policies and our practices towards the future , customer-oriented market .
“ We ’ re quite diverse when it
“ Diversity is one of our strengths and one of the things that sets us apart …”
– Judi Higgin , CEO newhorizons . net . au 111