whole rail system and develop the capability to lead people, performance and change. With expert tutor and coach support throughout, the programme delivers real, measurable impact for both individuals and organisations. collaboration and build meaningful cross-industry networks.
CIRO Connect is designed to develop the leadership capability the railway needs, focusing on whole system thinking, operational insight and the ability to work effectively across organisational boundaries. Through a blend of interactive workshops, expert led sessions and peer collaboration, participants gain the confidence, perspective and connections needed to progress their careers and make a greater impact in their roles.
As Sara Flower, Scheme Project Manager at Network Rail, highlights:
As part of the apprenticeship, learners also achieve:
• CIRO Connect Certificate of Achievement
• CIRO Membership upgrade to Associate
• CIRO Introduction to Rail Certificate
• CMI Level 5 Award in Leadership and Management
As Garreth Hilditch, Depot Site Manager at Greater Anglia, explains:
“ CIRO was brilliant in ensuring I stayed on track … the team provided excellent support throughout, offering valuable feedback and drawing on their rail expertise to make the learning relatable.”
Whether developing future leaders within your organisation or investing in your own progression, this programme is designed to deliver real world impact.
Learn more and refer candidates
CIRO Connect: next cohort launching soon
CIRO Connect, winner of the Spotlight Rail Awards 2025, continues to support the development of confident, capable and connected professionals across the railway, with the next cohort set to launch soon.
This upcoming programme will be an industrywide cohort, open to participants from across train operators, infrastructure organisations and the wider rail sector. It provides a unique opportunity to bring together professionals from different parts of the railway to develop shared understanding, strengthen
“ Quite often, in your day jobs, you’ re sort of pigeonholed into a certain area. CIRO Connect really encourages us to think more outwardly.”
For organisations, this translates into more rounded, system aware professionals who can collaborate more effectively, improve performance and contribute to better outcomes across the railway.
Further details on the next cohort will be announced soon. Register your interest or find out more.
CIRO approved to assess Level 2 Passenger Transport Operative apprenticeship
From 1st June, CIRO will officially begin delivering End-Point Assessment for the Level 2 Passenger Transport Operative apprenticeship standard.
The apprenticeship is designed for individuals working in customer-facing roles across the passenger transport sector, focusing on the delivery of safe, efficient and high-quality passenger services while ensuring compliance with industry regulations and standards.
This addition further strengthens CIRO’ s growing EPA offer and supports the development of frontline operational capability across the railway and wider transport industry.
Training providers interested in using CIRO as their End-Point Assessment Organisation are encouraged to contact Sam Turner to find out more. or email: epa @ railwayoperators. co. uk.
10 CIRO | Bulletin 57