Professional Education |
( 93 credits ) |
Professional Foundation |
( 33 credits ) |
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HRI 101 Introduction to Tourism and Hospitality
Study of the evolution , patterns , structure and characteristics of the tourism and hospitality industry . Understanding is given of the Characteristics of the tourism system aand relationships within the hospitality industry as a foundation to further education in the tourism and hospitality industry .
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HRI 104 Hotel and Restaurant Management
Study of evolution , patterns , types , structure and characteristics of global hotel and restaurant businesses . Administrative systems , strategies , planning , the art and science of administration , the art of leadership , codes of conduct for executives , regulations related to international hotel and restaurant businesses , and business trends are all covered .
HRI 107 Cross Cultural Studies in Tourism and Hospitality Industry
Study of cultural diversity , globalization , problems occurring from cultural differences , theories , methods , and applications in order to provide better understanding of other people ’ s values , traditions , beliefs to adapt for individuals in the tourism and hospitality industry .
HRI 105 Laws and Ethics in International Hotel and Restaurant Industry
A study of Thai and International Laws in relations to hotel and restaurant business management as well as ethics and moral with sessions of theoretical lecture and case study .
140 BANGKOK UNIVERSITY INTERNATIONAL
HRI 108 Consumer Behavior and Service Psychology in Tourism and Hospitality Industry
A study of decision-making processes , influencing factors on consumer behavior and trends in the tourism and hospitality industry , further study of related psychology , human relations for services and factors influencing service roles .
HRI 202 Information Technology for International Hotel and Restaurant Businesses
This course covers fundamental programming used in the hotel and restaurant businesses – especially the Computer Reservation System ( CRS ), Property Management System ( PMS ), and restaurant Point Of Sales software , etc . This subject is conducted in a computer lab .
HRI 203 Cross Cultural Studies in Tourism and Hospitality Industry
This course aims to prepare hotel professionals in the ASEAN community , covering important topics such as personality development , grooming , social manners , interpersonal relations , communication skills , customer service , hygiene promotion , workplace safety and culture in the hotel as a workplace . This course also includes knowledge development , practical learning , and the promotion of local wisdom .
HRI 301 Quality Management for Services
This course emphasizes the principles and techniques of Total Quality Management ( TQM ) with a focus on understanding the total quality concept and techniques for managing , controlling , and improving quality . The course