2 Leadership and Organization Cultural Shift...................................................................... 97 | |
2.1 |
Executive Level Championing............................................................................................. 97 |
2.2 |
Awareness, Training, and Development............................................................................. 98 |
2.3 |
Encourage Organization Methods...................................................................................... 98 |
Annex A – Lessons Learned................................................................................................ 102 | ||
A. 1 |
Observations of What Works and What Doesn’ t Work...................................................... 102 |
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A. 2 |
We Have Always Done it This Way, So Why Change?........................................................ 103 |
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A. 3 |
ZT Brings too Much“ Overhead” into Normal Work Patterns— Makes My Job Harder and Why |
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Don’ t You Trust Me?........................................................................................................ 103 | ||
A. 3.1 |
Use What You Sell............................................................................................................ 103 |
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A. 3.2 |
Did We Train Our Folks? Or Did We Just Put Out a New Buzzword? Skill Gaps?............ 104 |