CODE OF CONDUCT
The Baltimore Symphony Orchestra ( BSO ) is committed to creating a safe , comfortable , and enjoyable environment in which all individuals — patrons , staff , artists , volunteers — are treated with humanity , respect , and dignity .
All patrons will be treated in a consistent , professional , and courteous manner by BSO personnel ; and , patrons who engage in behavior detrimental to the culture of the BSO , including but not limited to using abusive language or gestures toward other patrons and / or BSO personnel , will be immediately ejected from the venue without a refund .
THE FOLLOWING POLICIES ARE A GUIDE FOR EXPECTATIONS WITHIN THE CONCERT HALL :
• Play your part in creating a safe , comfortable , and enjoyable environment .
• Comply with requests from BSO personnel and security regarding facilities operations — including late seating , drinks to seats , and restricted areas — and emergency response procedures .
• Sit only in your ticketed seats and show your tickets when requested .
• Do not interfere with the performance or artists in any way .
• Photography and recording are not allowed .
A RESPONSIBLE RETURN TO THE CONCERT HALL As we welcome audiences back to the Joseph Meyerhoff Symphony Hall and The Music Center at Strathmore , we understand the ongoing impact of COVID-19 . The BSO is working closely with local public health and government officials to ensure full compliance with COVID-19 protocols , restrictions , and mandates . Please visit BSOmusic . org / ResponsibleReturn for the latest guidelines concerning mask and vaccination requirements .
To provide a responsible return to live music from our extraordinary orchestra , the following measures will be implemented :
• As of July 1 , 2021 , all venue capacity restrictions have been lifted in Baltimore City and Montgomery County . We are not planning for seating within the concert halls to be socially distanced . Please note that this policy is based on current public health and government guidelines and is subject to change . We will continue to follow all guidance and update our protocols accordingly .
• Together with our partners at The Music Center at Strathmore , the BSO has achieved Global- Biorisk Advisory Council STAR™ certification , ensuring a high-level cleaning , disinfection , and infectious disease prevention program to minimize risks associated with infectious diseases such as COVID-19 .
• The Joseph Meyerhoff Symphony Hall and The Music Center at Strathmore both have state-of-the-art HVAC systems that increase air flow and ventilation . Both the Meyerhoff and Strathmore use MERV-13 filters , recommended by specialists for maximum filtration .
• Restroom facilities at the Joseph Meyerhoff Symphony Hall will be completely touchless .
• Additional points of entry and exit with security guards and ushers at each point will be available at the Joseph Meyerhoff Symphony Hall .
• Subscribers have the benefit of free no-hassle ticket exchanges all season long . In addition , tickets can be donated back to the Orchestra for a tax-deductible contribution , and subscription order refunds will be available upon request through the start of the season .
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For the protection of audience members , staff , and musicians , if you feel sick , please stay home .
RECYCLING OVERTURE In keeping with our responsible return to the hall , the BSO will not be reissuing used copies of Overture between concerts . Help us minimize our waste and keep our BSO family healthy by making this copy of Overture yours ! We encourage you to keep and bring back your personal copy of Overture for all concerts during the publication period .
Your entrance to performances and / or events of the Baltimore Symphony Orchestra constitutes acknowledgement of willingness to appear in photographs and / or video taken by the BSO without compensation of any kind . The Baltimore Symphony Orchestra reserves the right to use any photography or video at any BSO performance or event .
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TRUST , INTEGRITY & EXCELLENCE SINCE 1957
NOV-DEC 2021 / OVERTURE 3