BSHS 375 Course Great Wisdom / tutorialrank.com BSHS 375 Course Great Wisdom / tutorialrank.com | Page 11

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This Tutorial contains 2 Papers

Read the scenario and complete both Part 1 and Part 2.
Part 1
As the director of a community-based mental health agency, you
receive a phone call from a school where one of your staff is
providing services to a client. The teacher reports that the staff
person is very talented, but is not open to feedback and does not
tailor her interventions with the client according to his behavior on a
specific day. She is also frequently late. This has created conflict
between the teacher and the staff person.
Examine this particular case and figure out if services are being
provided appropriately. As a director, you gather information from
the teacher, the staff person, the family, and anyone else involved in
the case.
Create a list of 7 to 10 questions that help guide your information
gathering process, covering three basic components of quality
assurance:
• Proper provision of service