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b.
working poor, AIDS patients, underclass
c.
Hurricane Katrina victims, Oklahoma City bombing victims,
Mississippi River flood victims
d.
Students, teachers, coworkers
2.

Two components of a problem are

3.

Which perspective is useful in determining client needs?

4.

Client satisfaction is related to

5.
Central to understanding who a client is and what problems are
encountered is the idea that
6.

Encouraging responsibility and promoting self-help are

7.
One of the things a helper will attend to before the client
arrives is
8.
A strategy or technique that helps the client become more
comfortable with the setting and the helper is
9.

The stage during which goals are set is

10.
Examples of questions that are helpful and appropriate include
all of the following EXCEPT
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BSHS 305 Week 3 Learning Team Assignment Case
Scenarios

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