Broker Tools Perfect Listing Presentation | Page 12

+DEVELOP trust Sellers have to trust you enough to let you set the market value on possibly the largest asset their family owns. They have to trust you enough to set the time schedule for a successful liquidation of that asset. They have to trust you enough to set a fair fee to handle the liquidation of that asset. Therefore, you want to make sure they trust you enough at the conclusion of your presentation. Here’s your challenge... Whenever we become more involved in any situation, we enter a hyper-sensitive state of awareness. That is, when something becomes important to us, we become more sensitive to it. Let’s assume you went out to buy a car and the reason you bought that particular car is because it was unique. Not very many people have that car. You were going to look pretty cool driving that car. However, as soon as you pull out of the dealership and hit the road in your hot new wheels, what do you see all over the highway? THAT CAR! The dealership didn’t sell millions last night. You’re just now in a hyper-sensitive state of awareness. This same phenomenon occurs when someone is considering a real estate transaction. Once a homeowner decides to sell their home they enter this hyper-sensitive state of awareness. They begin following housing news more closely. They watch the real estate segments on CNBC, listen for them on Bloomberg radio and read them in the Wall Street Journal. They get a good idea of the national housing news. What they need is an EXPERT. And experts speak with CONFIDENCE That’s how you build TRUST. If what you are saying about your market differs at all from what they heard on CNBC last night or read in the Wall Street Journal this morning, they have to decide if they’re going to believe you or some of the most trusted news sources in the world. Don’t put them in that position. Here’s your solution... At this moment, what they really need is someone to explain how what they heard on the radio, what they saw on television, what they read in every newspaper does—or doesn’t— apply to your market. And you have to prove it to them. Not until then can you discuss how what they’ve seen impacts their situation.