We at Clenviro Ltd are delighted to be involved with this , the 10th edition of the British Water Members ’ Handbook . As a small , independent company in the wastewater treatment business , we like to think we have a role in helping to make the industry better and safer for everyone involved .
My business partner Tim Cumming and I , with combined industry experience of over 60 years , set up the company in 2004 and have been able to establish a good solid foundation for continued growth . Clenviro Ltd is an owner-driven , customerfocused company specialising in the design and manufacture of sewage treatment systems , pumping stations and ancillary products related to the wastewater treatment industry .
While we do have a standard product range , our customers and installers prefer the fact that we will make our units to order at no additional cost . It ’ s a bespoke service . You don ’ t have to order a standard product and try to make it fit your site – we will make sure the product comes made to measure . Why buy something and then alter it to fit when we have the flexibility of manufacturing to allow the customer to buy a product designed and manufactured to fit specific site requirements . When you hear the word ‘ bespoke ’ you might think there ’ s a premium cost attached but , with us , there isn ’ t .
All our products are available through a network of independent distributors , installers and builders merchants . We operate worldwide so , wherever a customer might be , we can help them . We pride ourselves on the personal touch . You call us and you ’ ll get through to one of the people who owns and runs the business and has a passion for this industry , not someone ‘ just doing a job ’.
If you ring a large organisation you will go often through four or five sets of hands but here at Clenviro , from your initial phone call , to us actually manufacturing and delivering , you are dealing with the owners of the business . We will never compromise just to ‘ make a sale ’ as we believe that environmental issues , long term customer satisfaction and our own established reputation are of overriding importance .
Tim and I look forward to taking your call – personally !
Steven Lamb Director Clenviro Ltd .