British Water Members' Handbook 2017 2017 Edition | Page 4

FOR EWOR D A dynamic trade association delivering innovative solutions in a changing world. Welcome to the 10th edition of the British Water Members’ Handbook. The Handbook has become essential reading for anyone in the water industry, particularly those who need an easily digestible guide to the technical and operational expertise available from British Water’s members and the innovative solutions they offer to meet the challenges of today and tomorrow, both at home and abroad. On a personal note, I was pleased and honoured to be invited to become the Chairman of British Water, having admired its work for some time and recognising its innovative contribution to the wider industry. I would like to pay particular tribute to Tony Williams, my predecessor as Chairman, for his leadership and commitment, and for setting such a good example in the role. As the lead representative and business development organisation for the supply chain of the UK water industry, British Water has considerable scale, skills and a proven track record of success. But we’re not resting on our laurels – far from it. We will continue to focus on serving your needs and championing our members’ interests in the corridors of power. Furthermore, considerable progress is being made to innovate further; to become increasingly engaged with the wider industry network, collaborating more and speaking with a clear, united voice when and where 4 it warrants it; and to adapt to the changing and often uncertain world around us, including making the most of Brexit in whatever form it takes. But what strikes me most about this great industry of ours is its people – their pride, passion and sheer professionalism. I look forward to us all working together to deliver continued success and ever-more innovative solutions as we seize the opportunities that lie ahead. Chris Loughlin Chairman www.britishwater.co.uk