British Water Members' Handbook 2017 2017 Edition | Page 24

STRATEGY

STRATEGY

British Water ’ s 2015-20 strategy has been developed to drive the organisation forward over the next five years to benefit our members and to support their business growth .
The strategy for growth takes account of the challenges facing the supply chain in the UK and international marketplace . Our strategy for British Water was approved in 2015 . This document provides the strategic direction for our organisation , based on our Vision and our Mission Statement , for the period 2015 to 2020 , as follows :
Our Vision ...
To be the voice for UK organisations involved in the global water industry
Our Mission ...
• To support members ’ business
• To represent members ’ interests
• To promote best practice
• To enhance the value of British Water Membership
Our Strategy ...
To grow the organisation to benefit our members with the following key strategic objectives :
• Growing our revenues and surplus
• Growing our services to members
• Growing our organisation in line with services
• Growing and developing our Brand and Profile
Business Plan
We now have an agreed Business Plan for the period 2016 / 17 to 2018 / 19 , which has been developed from the key elements of our strategy . It focuses on growing our : revenue ; membership ; organisation and brand : identifying the actions needed to deliver this growth and to monitor our performance over the period . The performance objectives contained in the Plan enable the management team to focus on the most important aspects of the document and are monitored on a regular basis , by both the team itself and the Board .
Brexit
Brexit will have an enormous impact on British Water ’ s members , and we shall ensure that all of them receive the best possible advice and guidance during what is likely to be a period of great uncertainty . British Water has a distinctly positive part to play at this time and we shall support our members and represent their views and opinions as actively as possible .
Additional comments on Brexit and British Water may be found in the International pages of this Handbook .
For information on British Water ’ s Strategy 2015- 2020 , visit www . britishwater . co . uk
For information on British Water ’ s approach to Brexit visit http :// www . britishwater . co . uk / article / british-water-offers-guidance-post-brexit-175 . aspx
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