Breakthrough Solutions Volume I | Page 7

peed of Trust

The whole program is based on the following quote:“It isn’t how just how intelligent your team members are; it is how much of that intelligence you can draw out and put to use”- Wiseman & McKeown

anagers as capacity builders

Employee retention & satisfaction: Overwhelmingly based on the first-line manager!

WOW !! Culture Leadership

Opportunity cost of people restricted leadership

• Team Motivation & Performance below potential

• Team being blind to the opportunity of growth & development

• Increase in attrition rates

•An open unrestricted and transparent interaction

Program Outcomes

•Understand and use behaviours needed for a WOW!! Culture

•Will develop a tip sheet (based on their personal action plan) to help initiate and sustain a WOW!! Culture

•Know how to MBWA and be equipped with a guideline sheet (DIFSWOT tips)

•Be able to use tools like the ‘Masala’ chair to Acknowledge, Accept and Appreciate team members

The main principle of establishing Organization trust is alignment – ensuring that all structures and systems (Enabling Processes) within the organization are in harmony with cores and behaviours – This is what builds the confidence with internal stakeholders

The main principle of market trust is reputation of the company or brand – This involves the Customer Facing Processes

The main principle of establishing Societal trust is contribution – This is demonstrating the intent to give back – CSR, Environment protection.

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Solving Trust Issues within your team

anagerial Shifts

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MANAGERIAL PROGRAMS