� chosen.
� Step 2: A proportionate fraction of clients were selected in each clinic using the clinic ' s daily average attendance in proportion to the total sample size.
� Step 3: Clients in each clinic were sampled using the simple random sampling technique.
SAMPLING SIZE DETERMINATION The formula used in calculating the sample size was:
2 2 n =( z pq)/ d A sample size of 273 was gotten which was shared amongst the clinics according to the fraction of clients attending their clinic.
DATA COLLECTION Data was collected by means of self-administered questionnaires. The questionnaire was made up of 4 sections: Socio-demographics, Clients ' attitude, Clients ' priorities and Clients ' satisfaction. The questionnaire was adapted from a study done at Ife and analysed using Epi info software versions 3.5.1 and 7 and Microsoft Office Excel spreadsheet. [ 5 ]
Fig 1: A graph showing Clients ' Attitude
About half of the clients 151( 58.5 %) felt in control of their management, 164( 63.6 %) clients would like to be in control of their management. Majority of clients felt their doctor helped them take control of their management 248( 92.2 %) and they 249( 92.2 %) have a good partnership with their doctor.
ETHICAL CONSIDERATION Ethical consideration was sought from the Lagos University Teaching Hospital ' s( LUTH) Ethical Committee Body. Permission and consent were got from the Medical Director of Randle General Hospital. Permission and verbal consent were also taken from each client before they were given the questionnaires to fill.
RESULTS Majority of the respondents were between the ages of 20-39( 68.5 %), the lowest age being 1 and the highest being 77. The mean age was 26.6 ± 14.1years. There were more female respondents, 209( 76.3 %) than male respondents, 65( 23.7 %), more Yoruba respondents, 153( 55.8 %) than other tribes. Most respondents were Christians, 205( 74.8 %) and married, 213( 78 %). Majority had a tertiary education, 188( 70.9 %) and about two-thirds earned less than 50,000 naira monthly.
Fig 2: Graph showing Clients ' Priorities
Respect 239( 89.7 %), Consent 212( 82.8 %), Shared responsibility of care 221( 84.4 %), Reassurance / Support 229( 88.4 %), Good prescription 248( 93.9 %) were of high priority to the clients. Clients prioritized Doctor ' s listening skills 234( 88.7 %), Doctor being polite 239( 90.0 %), Doctor being friendly 241( 90.1 %) over Having the same mother tongue as the doctor 112( 43.2 %) and Seeing the same doctor at every visit 123( 47.0 %). Association between clients who like to ask a lot of questions about their illness and the doctor giving all information about illness the client expected was
AMSUL Digest 2014