Breaking New Ground—Stories from Defence Construction Breaking_new_ground | Page 138

performance against best practices, helping our Client-Partner optimize project and program delivery, and improving our business management systems— including an electronic records and document manage- ment system. As we move forward, it has never been more important that we create a culture of collaboration, notes James Paul. Our business plans address this key initiative in various ways, but especially through promoting effective communication. In the past decade, the pace of growth at DCC and the new areas in which we’re operating— from environmental clean up to deployed operations overseas—have meant that many of our employees have only a few years of service with us. Those staff members are bringing an incredible degree of skill and talent with them, and a similarly valuable amount of experience and judgment rests with personnel who’ve been with DCC for decades. Encouraging communication allows that expertise and experience to come together for the benefit not just of DCC, but of DND as well. We’ve outlined an internal partnering agenda within our service lines, and effective communi- cation throughout the Corporation is one way to drive that agenda. 128 Looking forward During its 60 years of operation, DCC has helped build a vast array of facilities: airfields, barrack blocks, officers’ and non-commissioned officers’ quarters, armouries, mess halls, chapels, hangars, hospitals, administration buildings, training buildings, supply depots, warehouses, workshops, armament buildings, fire halls, oil pipelines, power lines, steam lines, labora- tories, sewer and water lines, power dams, reservoirs, housing, schools, libraries, tank ranges, tank washing facilities, firing ranges, roads and sidewalks, wharfs, nursing residences, recreation halls, curling rinks, swimming pools, gymnasiums and dry docks. Along the way, the Corporation has worked throughout Canada—on every coast and far into the Arctic. It has worked in the Caribbean, Asia, India and Europe— and operationally in Bosnia–Herzegovina and, most recently, Afghanistan. It has expanded its service offerings and continually improved the timeliness and quality of those services. DCC may have grown exponentially and been responsible for some of the most lasting symbols of Canada’s 20th-century growth, but it retains the same principles that created its success from the very beginning: dedication, fairness and competence. Preserving the integrity of the contracting process while meeting both BREAKING NEW GROUND DEFENCE CONSTRUCTION CANADA