BrandKnew September 2013 September 2013 | Page 40

Book, Line & Sinker Crossing the Chasm Emotionomics: Leveraging Emotions for Business Success By identifying the differences between “innovators” and “laggards” and everything in between, Geoffrey Moore creates a roadmap for how new markets develop. While his book focuses on high tech, the lessons that he draws and the example he gives are applicable to every industry and business situation. By Geoffrey Moore Best quote: “’Why me?’ cries out the unsuccessful entrepreneur. Or rather ‘Why not me?’ ‘Why not us?’ chorus his equally unsuccessful investors. ‘Look at our product. Is it not as good--nay, betterthan the product that beat us out?’... In fact, feature for feature, the less successful product is often arguably supe rior.” Emotionomics: Leveraging Emotions for Business Success analyzes important breakthroughs in brain science and facial coding to inform author Dan Hill’s compelling conclusions and insights on storytelling, sensory payoff, defusing skepticism and other branding essentials. A blend of psychological lessons and industry applications, Emotionomics bridges the humanity of the heart and the logic of the mind in an artful and skilled discourse on the business of life. By Dan Hill Trust Agents Influence Trust Agents, by Chris Brogan and Julien Smith, explores how to employ techniques that leverage social media as a communication venue, and not a sales floor. From establishing a brand as a “known good” to dealing with negative feedback, it combines the best in old-school respect, business savvy and etiquette with modern-day technology, social platforms and consumer behavior. As useful to salespeople as it is to marketers, Bob Cialdini’s book is all about how people say “Yes!” and what you can do bring them to that point. In a series of intensely practical observations, Cialdini reveals how your actions and words can profoundly effect the desires and needs of your customers, colleagues and even your competitors. Essential stuff. By Bob Cialdini By Chris Brogan and Julien Smith Positioning The Nature of Marketing: Marketing to the Swarm as well as the Herd As true today as it was when published 20 years ago, this classic by Al Ries and Jack Trout lays out the basics of finding where your product fits in larger picture of what other people want and what other companies are doing. Some of the case studies are showing a little age, but this remains a seminal, essential text. Best quote: “Positioning is now what you do to a product. Positioning is what you do to the mind of the prospect.” By Al Ries and Jack Trout Best quote: “There is a group of people who know very well where the weapons of automatic influence lie and employ them regularly and expertly to get what they want. They go from social encounter to social encounter requestin others to comply with their wishes; their frequency of success is dazzling.” By Chuck Brymer In The Nature of Marketing: Marketing to the Swarm as well as the Herd Chuck Brymer, President and CEO of DDB Worldwide, unpretentiously explains how digital communities are changing the way people communicate and interact with brands. From targeting influencers and analyzing blogstorms to grooming brand attributes and developing conviction, Brymer explores the opportunities and hazards endemic to social networks, modern technologies, and swarm and herd behaviors. Branding Only Works on Cattle It is a little disconcerting to pick up a book that claims to dispel hackneyed branding techniques and clever gimmicks, and then offers up a title like, Branding Only Works on Cattle: The New Way to Get Known (and drive your competitors crazy). Yet, author Jonathan Salem Baskin provides an interesting read as he attempts to frame his point that “Most branding is a waste of money” by exploring case studies such as Burger King’s creepy King and arguing about what “branding” really means. By Jonathan Salem Baskin Guerilla Marketing Thirty years ago, Jay Conrad Levinson took marketing out of the world of Mad Men and huge corporations into the hands of entrepreneurs and small businesses. The book explains why it’s no longer necessary to spend a great deal of money to gain visibility, as long as you’re willing to get creative. Amazingly, the book got it “spot on” way before anybody was talking about “going viral.” By Jay Conrad Levinson Best quote: “Guerilla marketing requires you to comprehend every facet of marketing, experiment with many of them, winnow out the losers, double up on the winners, and then use the marketing tactics that prove themselves to you in the battleground of real life.”