BrandKnew September 2013 October 2013 | Page 25

groupisd.com 24 The Burberry Chavs: When you think of Burberry, what’s the first thing that springs to mind? Catwalk models and stylish wealthy socialites parading around the English countryside; or chavs and drunken football fans drinking larger in the local park? Burberry is the perfect example of a brand whose fandom very nearly ruined its image. In fairness, the Luxury fashion label has made a big come back in recent years, and thanks to some pretty savvy advertising, for the most part succeeded in shaking off its market stall image. But maintaining a luxury-clothing name is tricky and if the wrong demographic of people suddenly become fans it can be very damaging to a brand’s reputation. Unfortunately for Burberry, that’s exactly what happened. Growing up near Liverpool back in the 90’s, I can still remember seeing the ubiquitous checked pattern everywhere, particularly among football fans, (of which there were many). The Burberry print quickly became the unofficial uniform for what was referred to as the ‘chav’ community. And when former soap star, Daniella Westbrook (best known for her nose-eroding cocaine habit), was famously pictured with her daughter dressed in a head to toe matching outfit, it did nothing to help the brands reputation. The Burberry name became a bit of a joke and when pubs and clubs across the country began to ban customers who dressed in the label it became clear that the company needed a new strategy, fast! The brand removed the checked baseball caps from sale and reduced the visibility of its distinctive pattern. It also made a big effort to clamp down on copyright infringement to reduce the amount of cheep imitation goods available to what it considered to be the ‘wrong’ type of fans. In an effort to go back to its roots, Burberry tried to recapture the essence of ‘Englishness’. Reinventing the old classics and hiring stereotypically British models, such as Stella Tennant, granddaughter of the Duke and Duchess of Devonshire. It was part of a massive advertising campaign to focus on tradition and quintessential English heritage, championing good oldfashioned British clothes. And to all extents and purposes, it appears to have worked. With the likes of Kate Middleton and Emma Watson now being pictured in outfits, the brand is well and truly back on track and its old chav status is quickly fading into a distant memory. The Abercrombie Fitch Fat Fail: