BrandKnew September 2013 May 2014 | Page 40

If you’re looking for a useful marketing mantra for your startup, established business, or even your nonprofit, may I suggest this one? My brand is more than a logo. When I speak to audiences about brand strategy, too often they think, “Oh, I have this covered. I have a great-looking logo and visual identity.” But that’s only part of the equation. Your brand is your core promise, essence, story. Your logo should convey the brand, but it’s not the same thing as your brand. Brand forms the foundation for your marketing efforts, but it also informs many other organizational aspects, including operations, hiring, and partnerships. Brand is the story you tell and the position you occupy in people’s minds. Do they file you under “high-end bespoke couture”—or “fast fashion?” There are markets and target audiences for everything but it’s your job as a business owner or marketing leader to be crystal clear about the image for which you’re aiming and how that influences everything from pricing to distribution to customer experience to—yes—visual identity. Brand is a three-legged stool: It is conveyed visually, verbally, and experientially. “Visually” is the easy part: your logo, your colors, your design, your packaging. “Verbally” is how you talk, what you say, and which messages you convey. For example, do you lead with price, or do you lead with value? Does your company speak in conservative, authoritarian tones, or are you more playful and whimsical in your copy? LOP EVE D UR YO CE: VOI AND BR TO EYS EK RE TH LER KIL ING SAG ES M oss Maria R