BrandKnew September 2013 January 2014 | Page 12

Can You Master a Branded Vocabulary? It’s Elementary Liz Goodgold Contrary to skeptics, the age of writing is not dead. In fact, we write more than ever – from email to blogs to websites to Twitter. However, what has changed is that our words must be more distinctive than ever. We must create, write, and speak a “brand vocabulary” in order to reap the rewards. So, just what is a brand vocabulary? It is words and phrases that are proprietary - that belong to your brand only. “Elementary” as Doctor Watson would reply. To be clearer, If, for example, my by-line at the end of this article, read: Liz Goodgold is a curiously strong branding expert…,” you might instantly think of Altoids Mints which has been using that tagline for over 25 years. It is not trademark infringement, but mindshare infringement! Creating a “branded vocabulary” takes work, but allows brands to: 1. Differentiate - It strikes a line in the sand between “us” and “them” 2. Reiterate – After all, BMW, is still the ultimate “driving machine” 3. Repudiate – There are designer shoes.. and then there are Manolo Blahnik’s “On brand” words and phrases can be created, twisted, or merely stolen from the dictionary and turned into “ownable” words. New Orleans chef Emeril Lagasse repeatedly exclaims “bam” after adding ingredients so that it’s become his signature phrase. His colleague on the Food Network, Sandra Lee, built an empire based upon her Semi-Homemade created term. And, rival Rachel Ray turned Extra Virgin Olive Oil into her trademarked phrase of “EVOO.” So, how can you create a hot vocabulary? 1. Identify Your Lexicon Library – Determine which words relate to your brand and which should be avoided like the plague. And, don’t forget: you can always create new words as well. Carfirmation, Skintervention, Sharknado, Carmelistic, and even the “quicker, picker upper” are now ownable words and phrases. 2. Employ Your Terms Consistently – Building a warehouse of words takes time and a commitment; don’t change willy-nilly. 3. Speak Like Your Peeps (People) – If your target thinks you’re “awesome,” return the favor and use just as colorful language. Glamour Magazine, for example, uses the email [email protected] . Just fab! 4. Remember the Medium – Twitter is very clear: 140 characters and you’re cut off. On LinkedIn, the rules are more informal: don’t self-promote on discussion groups: add value, not a commercial. Follow both official and unofficial rules to boost your message. Now that you know the rules, Sherlock, it’s easy to unlock the mysteries of a brand vocabulary. Or, as I like to say, now you’re armed you with my Words of Lizdom, go ahead and create your own dictionary. Liz Goodgold is a branding author, consultant, coach, and motivational “speecher” who is on a mission to prevent brands from falling into the sea of similarity. Download her free 99 Sure Fire Ways to Build Your Brand and Business at www.redfirebranding.com or connect with her at [email protected]