Opinion Five Ways Postal Operations Can Profit From E-Commerce
Postal operators were in the right place at the right time when e-commerce started to take off earlier this century. Posts dominated the B2C parcel market in many countries, so it was natural that postal operators would benefit from e- commerce growth. In recent times, growth in e-commerce has outstripped growth in posts’ parcel volumes, indicating that their market share is slipping. Is it wise for posts to heavily rely on parcel delivery for future revenues? Delivery is only one part of the e-commerce chain, and in the face of growing competition in the delivery sector posts must find other ways to profit from e-commerce. Read more...