BOPDHB Patient Resources Fractured Neck of Femur Patient Handbook- May 2015 | Page 44

General advice General Advice Total Mobility is a nationwide scheme designed to help eligible people with impairments to use appropriate transport to help make their community participation better. This help is given in the form of subsidised door-to-door transport services wherever scheme transport providers operate. In the Bay of Plenty it’s run by Bay of Plenty Regional Council. The scheme gives financial assistance by way of a voucher that allows registered users of the scheme to a 50% discount on taxi fares. The user is required to pay the other half of the fare to the taxi driver, at the time the trip is taken. Users of the scheme must carry a Total Mobility photo ID card to be able to use vouchers. The definition of eligibility for participation in the scheme is as follows: An eligible applicant must have an impairment that prevents them from undertaking any one or more of the following five components of a journey unaccompanied, on a bus, train or ferry in a safe and dignified manner: • getting to the place from where the transport departs • getting on the transport • riding securely • getting off the transport • getting to the destination 42 The following list of disabilities is an aid to assist decision making on the level of mobility impairment which would qualify for eligibility: • Inability to walk to the nearest bus stop or board and alight from a bus for reasons such as pain, respiratory problems, sensory disabilities, neurological fatigue, reliance on complex walking